Our Guarantee
Response Time
We reply to all landlord and tenant emails and calls within one business day. No exceptions.
Rent Arrears
We maintain zero tolerance for arrears. Tenants are contacted within two days of rent becoming overdue.
Leasing
Our team will market your property to achieve the highest possible return and the lowest possible vacancy rate.
Rent Reviews
We review your property annually and contact you every 12 months to discuss rent strategy and opportunities.
Proactive Tenant Placement
We advertise vacant properties within two business days and aim to secure a new tenant one week before the current lease ends. Our dedicated Leasing Agent manages all marketing, enquiry handling and inspections.
Urgent Maintenance
All urgent maintenance is actioned within four hours.
Non-urgent Maintenance
General maintenance is processed within two business days.
Tenant Agreement Renewal
We contact you at least 90 days before lease expiry with renewal or re-leasing options.
Leasing Updates
Our dedicated Leasing Agent provides weekly updates during every leasing campaign — including enquiry levels, inspections, applications and feedback.
Inspection Frequency
We conduct three routine inspections per year, with detailed, time-stamped reports.
“Utopia Rentals have managed my home for 8 years, completely without a problem. Nothing is too much trouble. I wouldn’t go anywhere else.”
Margaret
Noosa
“Utopia Rentals have managed my home for 8 years, completely without a problem. Nothing is too much trouble. I wouldn’t go anywhere else.”
Margaret
Noosa
“Utopia Rentals have my home for 8 years, completely without a problem. Nothing is too much trouble. I wouldn’t go anywhere else.”
Margaret
Noosa
“Utopia Rentals have managed my home for 8 years, completely without a problem. Nothing is too much trouble. I wouldn’t go anywhere else.”
Margaret
Noosa